FAQs

Simply enter the letters of the first half of your postcode into the shipping calculator box on the cart page e.g. if your postcode is NG22 9FD then enter NG22 into the box.

We calculate the delivery cost based on the weight of the products ordered.

Orders are sent out through Royal Mail or by Courier who will require a signature on delivery. If you are not available to accept your goods when delivery is attempted you will be left a card advising what will happen next.

Once marked as shipped your order should be with you within 2 working days, some postcodes are excluded from this: IV, KW, AB, PA40, BT. Unfortunately sometimes due to circumstances out of our control your order could be delayed once with the courier but it will be delivered as soon as possible.

Once orders are dispatched please allow up to 2 working days for delivery. If you still haven’t received after this time then please contact us.